Private Policy Notice

About Sparx Service

Privacy Policy
Effective Date: June 19, 2025 At Sparx Support Services, we understand the importance of privacy and are committed to protecting the confidentiality and security of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information of our clients and visitors to our website. By accessing our website (sparxservices.org) or using our services, you consent to the practices described in this policy.

‍Information We Collect Personal Information:
We may collect personal information such as your name, contact details (e.g., email address, phone number), date of birth, and other information necessary to provide mental health, care management, or therapy services. This information is collected when you voluntarily provide it through our website or during intake, registration, or service delivery.

‍Website Usage Data:
When you visit our website (sparxservices.org), we may automatically collect certain technical data including your IP address, browser type, device information, operating system, and usage behavior. This information helps us understand website traffic patterns, improve our services, and enhance the user experience.

‍Use of Collected Information Providing Services:
We use your personal information to deliver services, schedule appointments, coordinate care, and communicate with you about treatment. This includes reminders, billing, and updates related to your care.

‍Website Improvement: Usage data helps us evaluate and enhance our website's functionality and user experience. This data is analyzed in aggregate and is not used to personally identify individuals.

‍Communication: We may use your contact information to respond to inquiries, provide requested materials, and send essential service updates.

‍Legal Compliance: We may disclose information when required to comply with applicable laws or regulatory requests (e.g., subpoenas, court orders)

Information Sharing Third-Party Service Providers:
‍ We may engage trusted third parties to support service delivery, such as IT providers, billing platforms, or secure communication tools. These vendors are contractually obligated to protect your data and use it only for authorized purposes.

‍Legal Requirements:
‍ We may disclose personal information if necessary to comply with legal obligations or to protect our rights, safety, or the safety of others.

‍Data Security:
‍We implement industry-standard administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, no internet-based system can be guaranteed 100% secure.

‍Data Retention:
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or regulatory standards.

‍Your Rights:
‍You have the right to: Access the personal information we hold about you Request correction of inaccurate or outdated information Request deletion of your data (subject to legal exceptions)Withdraw consent where applicable To exercise these rights or for any privacy-related inquiries, please contact us using the information below.

‍Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updates will be effective immediately upon posting to our website. Please review this page periodically to stay informed about how we handle your personal information.

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Contact Us If you have any questions, concerns, or requests related to this Privacy Policy, please contact us through our website’s contact form
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Website: https://www.sparxservices.org By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Last updated: June 19, 2025